Healthy Paws vs. Pets Best Review 2026: Who Pays Claims Faster?

When we invest in pet insurance, the returns are received as quickly as possible, which proves very beneficial in emergencies. So today, we'll be discussing Healthy Paws vs. Pets Best Review 2026: Who Pays Claims Faster? Healthy Paws and Pets Best are well-known pet insurance companies that offer fast claim processing in their own ways. Healthy Paws is known as the "speed king" due to its fastest claim process, while Pets Best offers direct vet payment, meaning no hassle of filing a claim. Both companies provide excellent services to their customers. However, it depends on you and your financial situation to determine which pet insurance pays fastest in 2026 and is the best fit for you.

This article compares Healthy Paws and Pets Best, detailing their average claim times, reimbursement speeds, pricing, and pet insurance claims processes. It also covers the technology and app experience offered by both companies.


At a Glance: Speed & Payment Stats

Similar to Pets Best, Healthy Paws also offers direct payment options, albeit with certain conditions. If you're confused about the cash flow process for both companies, you can clarify your doubts using the table below, which provides some raw data of Pet insurance claims process comparison 2026.


Feature

Healthy Paws

Pets Best

Avg. Claim Speed

2 Days (Fastest)

5-9 Days (Industry Average)

Direct Vet Pay

Limited (Must Request)

Yes (Vet Direct Pay available)

Exam Fees

Not Covered (You Pay)

Covered (In BestBenefit Plans)

Reimbursement

70% - 90%

70% - 90%

Deductible

Annual

Annual

Claim Method

App (Fastest Upload)

App / Portal

Best For...

Speed (Reimbursement)

Cash Flow (Direct Pay)

Deep Dive: Healthy Paws Claims Speed

As we've mentioned before, your financial situation plays a crucial role in choosing a pet insurance claims process. For example, if you have a credit card with a high limit and your only goal is to earn reward points, then Healthy Paws pet insurance could be a good option for you.

The "Robo" Advantage: 

While other pet insurance companies take a week or 10 days or more to process reimbursements, Healthy Paws has an average claim processing time of just 2 days, or around 48 hours. This is because Healthy Paws' entire backend system is largely automated. Their claim process works as follows:

  • Process: First, you need to take a picture of your vet bill using the Healthy Paws app and upload it. Then, the Healthy Paws team and their AI will review your claim. If you are eligible for reimbursement, the money will be transferred to your bank account within 48 hours.
  • The Catch: Healthy Paws' claim processing speed only applies to "Clean Claims". This means that if your pet has a complex health history and the review team needs to examine all records to check for pre-existing conditions, the claim process could take several weeks.

Healthy Paws app review for claims:

The Healthy Paws app is user-friendly, making it easy to submit claims in any emergency. This is why customers have given the Healthy Paws app a 5-star rating. The app is easy to use, with no complicated or unnecessary features. You simply click the "New Claim" button, and your claim will be submitted.

If you have any doubt, please let us know

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